Ways to Heal and Thrive: Privacy Policy

Effective Date: 11 January 2026

1. Introduction

Welcome to Ways to Heal and Thrive, led by Be Coffin and located at www.thehealingspheres.com. This Privacy Policy explains how we, Be Coffin and Ways to Heal and Thrive, collect, use, and safeguard your personal data when you interact with our site, participate in our programmes and trainings (including The Healing Spheres, Thrive 360, The Best Life Guide, The Inner Sanctuary, Insight Reading, Foundation Training), or otherwise engage with our services.

By providing us with your data, you affirm that you are over the age of 18. Be Coffin is the data controller responsible for your personal data (referred to as “we”, “us”, or “our” in this policy).

2. What Data We Collect About You

We may process the following categories of personal data:

Communication Data:
Includes communications you send to us via website forms, email, text, social media messaging, or other methods. Used to communicate, keep records, and for legal purposes.
Lawful basis: Legitimate interests.
Customer Data:
Includes details related to purchases (name, address, email, phone, purchase details, payment info). Used to fulfil purchases and keep transaction records.
Lawful basis: Performance of contract.
User Data:
Encompasses how you use our website and online services, and any data you post for publication. Used to operate our website, provide content, maintain security, and manage our business.
Lawful basis: Legitimate interests.
Technical Data:
Includes data about your use of our website (IP address, browser details, visit duration, page views, navigation paths), collected via analytics tracking (Google Analytics, Facebook Pixel, etc.).
Lawful basis: Legitimate interests.
Marketing Data:
Includes preferences for receiving marketing communications, participation in promotions, and communication preferences.
Lawful basis: Legitimate interests and/or consent.
Sensitive Information (Trauma/Healing Notes):
You may choose to share sensitive personal information (health, trauma, personal history) as part of our services. These notes are stored securely, accessible only to you and Be Coffin, and never shared with third parties unless required by law or with your explicit consent.

3. Confidentiality and Use of Information

Confidentiality Commitment:
We are committed to maintaining the confidentiality of your personal data and will not disclose or use any client data except as necessary for providing our services or as required by law.
Use for Advertising:
We will only use your personal name, likeness, or testimonial for advertising or promotional purposes with your explicit consent. Achievements, outcomes, or feedback may be used in anonymised form if consent is not provided.
Security Measures:
We implement robust technical and organisational measures to protect your data from unauthorised access, alteration, or destruction. Access to personal data is limited to authorised personnel only.

4. How We Collect Your Personal Data

We collect your data through direct interactions (forms, purchases, communications), as well as through automated technologies (cookies, analytics tracking). We may also receive data from third-party analytics and technical service providers.

5. How We Use Your Data

We use your data to:

Provide and fulfil services, trainings, and memberships you have purchased or registered for.
Communicate with you regarding your participation, updates, or support.
Process payments and manage transactions.
Send you marketing communications (with your consent or where legally permitted).
Improve and personalise your experience on our website and with our services.
Comply with legal and regulatory obligations.

If we ever consider sharing your data with trusted partners for joint ventures or collaborations in the future, we will update this policy and request your consent before doing so.

6. Your Rights and Contact Information

You have rights under data protection laws, including the right to access, correct, erase, or restrict the processing of your data. You may also object to processing or request data portability.

To exercise your rights or for any privacy-related queries, please contact us at:
Email: hello@mail.thehealingspheres.com

7. Cookies and Tracking

We use cookies and similar technologies to track website usage, improve your experience, and analyse the effectiveness of our marketing. You can set your browser to refuse cookies, but this may affect the functionality of some features on our site.

8. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.

9. International Transfers

Your data may be transferred outside the UK or European Economic Area (EEA) if required for technical or service reasons. Where this occurs, we ensure appropriate safeguards are in place to protect your information.

10. Children’s Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe we have collected data from a minor, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website, and significant changes will be communicated directly if appropriate.

12. Contact Details

If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: hello@mail.thehealingspheres.com
Website: www.thehealingspheres.com